The Washington Post
Product Manager
Problem: Users needed a reliable way to discover live/trending news; design work was fragmented.
What I did: Shipped a Live/Trending bar, launched the Design System site, and redesigned the Live Updating File (LUF) for better engagement and Core Web Vitals.
Impact: +6% repeat visits (2-month test) and +21% CTR; LUF delivered 80% first-post reach, improved Core Web Vitals to ~99% (+32%).
Visit Site More InfoUN Women
Product Manager
Problem: Gender data was scattered, creating friction for policymakers and researchers.
What I did: Built the Gender Data Portal, integrating SDG datasets into a searchable interface with clear IA and rapid insight access.
Impact: Portal became a regular reference tool for UN stakeholders and researchers.
Visit Portal More InfoBrand USA
Product Manager
Problem: Disparate web properties diluted engagement.
What I did: Consolidated multiple sites into a single content hub; directed IA, navigation, and content strategy.
Impact: +22% cumulative page views YoY.
Visit Site More InfoD.C. Courts
Product Manager
Problem: Manual processes overburdened staff and delayed services.
What I did: Shipped warrant dashboard, online forms, and booking system; ran HCD workshops to prioritize digitization.
Impact: Form approvals cut from ~2 weeks to ~3 days; bookings reduced from 72 hrs to ~5 minutes.
Visit Site More InfoPHAB
Product Manager
Problem: Health departments lacked transparency and benchmarks for accreditation.
What I did: Built a public accreditation data portal with dashboards surfacing CDC-aligned indicators.
Impact: +26% YoY increase in department accreditation (2019–2020).
Visit PHAB More InfoAPHL / NewSTEPs
Product Manager
Problem: Newborn-screening dashboards and resources were difficult to navigate.
What I did: Modernized dashboards; built confirmed-case forms, genomic/genetic disorder dashboards, and a resource center.
Impact: +38% cumulative page views YoY (2020–2021).
Explore NewSTEPs More Info